{"id":14,"date":"2026-09-25T14:56:40","date_gmt":"2026-09-25T12:56:40","guid":{"rendered":"https:\/\/jurassic-gin.cerfalunettes.fr\/?page_id=14"},"modified":"2026-09-25T15:50:38","modified_gmt":"2026-09-25T13:50:38","slug":"livraison-retours","status":"publish","type":"page","link":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/livraison-retours\/","title":{"rendered":"Delivery and returns"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last updated: 25 September 2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Livraison<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We deliver within Switzerland only, with Swiss Post (PostPac Priority).<\/li>\n\n\n<li>Shipping: CHF 10 per order; free shipping on orders from CHF 140.<\/li>\n\n\n\n<li>Gifts: a free Jurassic Gin pin on orders from CHF 200; a free pin and gift bag on orders from CHF 250.<\/li>\n\n\n<li>Orders are normally shipped within 3 working days of receiving payment, and delivered the next working day.<\/li>\n\n\n<li><strong>Age verification<\/strong> : the parcel is handed over only to a person aged 18 or over, on presentation of an official ID. If nobody is home, a collection notice is left and the parcel can be collected from the post office on presentation of ID.<\/li>\n\n\n<li>If the parcel cannot be delivered (underage recipient, no ID shown, parcel not collected), it is returned to us. We then refund the order amount, minus the outbound and return shipping costs.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged parcel or faulty product<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please check your parcel on arrival. Any transport damage, broken bottle or faulty product must be reported to us within 5 days, at <a href=\"mailto:jurassic@jurassicgin.ch\">jurassic@jurassicgin.ch<\/a>, with a photo of the parcel and the product. We will then offer you a replacement or a refund, at no cost to you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Retours<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Swiss law does not provide a right of withdrawal for online purchases. To ensure your satisfaction, we nevertheless accept returns of bottles that are <strong>unopened, sealed and intact<\/strong> within 14 days of receipt, after prior agreement by email. Return shipping is at your expense. We refund the price of the products within 14 days of receiving and checking the return, using the original payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Opened bottles, personalised products and used gift packaging cannot be returned or exchanged.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jurassic Spirits S\u00e0rl, Rue de l\u2019\u00c9glise 37, 2942 Alle. <a href=\"mailto:jurassic@jurassicgin.ch\">jurassic@jurassicgin.ch<\/a>, +41 78 643 66 37.<\/p>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 25 septembre 2026 Livraison Colis endommag\u00e9 ou produit d\u00e9fectueux Contr\u00f4lez votre colis \u00e0 r\u00e9ception. Tout dommage de transport, bouteille cass\u00e9e ou produit d\u00e9fectueux doit nous \u00eatre signal\u00e9 dans les 5 jours, \u00e0 jurassic@jurassicgin.ch, avec une photo du colis et du produit. Nous vous proposons alors un remplacement ou un remboursement, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":2,"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":31991,"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/pages\/14\/revisions\/31991"}],"wp:attachment":[{"href":"https:\/\/jurassic-gin.cerfalunettes.fr\/en\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}